Metro Bank Mobile Banking13.1.0 - App Store

We’ve built a different kind of high street bank. A bank where you can walk in without an appointment and walk out with a working account, debit card and all. A bank that tells you exactly what you’re getting, in language that actually makes sense. A bank that puts you first.

Now, wherever you are and whatever you’re doing you can manage your Personal and Business accounts with our mobile app.

Features
- Insights on your accounts and transactions
- Send International Payments
- A handy spending summary shows you where you’re spending your cash
- View transactions which are still being processed
- Temporarily block and permanently cancel your debit and credit cards
- Make payments to new and existing payees and transfer money in between your accounts
- Login with Apple TouchID
- View and cancel your Direct Debits and standing orders.
- Share your account details through WhatsApp, email and messages to easily receive payments from friends and family
- Create and edit Standing Orders
- Open Instant Access Savings Accounts

Registration - Getting Started
Whether you’re an existing or new Metro Bank customer it’s simple to get started.
- If you’re registered for online and telephone banking, you’ll need your 12 digit customer number, 8 digit security number and your password
- If you’re not registered for either, you’ll need your 12 digit customer number and the details of the card you used most recently or your Magic Word.

Metro Bank’s mobile app is available for Personal customers and also Business customers if they’re using Business Internet Banking only.
Standard data charges from your mobile service provider may apply.

Getting help
If you experience any issues downloading or registering the Metro Bank mobile app, please visit us in store or call us on 0345 08 08 500 or email us on ios-feedback@metrobank.plc.uk.
Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC.

Version History We've made general improvements and bug fixes across the app, focusing on maintenance, stability, and performance to help deliver a smoother and more reliable experience. 13.1.0 2d ago We've made general improvements and bug fixes across the app, focusing on maintenance, stability, and performance to help deliver a smoother and more reliable experience. 13.0.0 Sep 21 Dark Mode is now available, providing a more accessible and comfortable viewing experience. We've also made behind-the-scenes improvements to boost performance, enhance stability, and fix bugs. 12.10.0 Aug 17 General maintenance and fixes, focusing on app stability and performance. 12.9.0 Jul 16 Introduction of viewing statements and general maintenance focusing on app stability and performance. 12.8.0 Jun 15 This release includes updates to FSCS branding and information, bug fixes, and security enhancements. 12.7.0 May 26 General maintenance release including routine upkeep to ensure continued app stability and performance. 12.6.0 Apr 21 This update includes general bug fixes and performance improvements to ensure a more stable and reliable experience for our customers. 12.5.0 Mar 23 Updated the mobile app to reflect the 2025 SEPA country list, plus general updates and maintenance. 12.4.0 Feb 19 This release focuses on maintaining overall app stability and performance through routine maintenance, bug fixes, and technical updates. 12.3.0 Jan 20 This release maintains overall app stability through routine maintenance and bug fixes. 12.2.0 12/08/2025 General bug fixes, performance improvements, and routine maintenance. 12.1.0 11/19/2025 We have worked on keeping the app running smoothly and securely, with some general bug fixes and enhancements. 12.0.0 10/08/2025 We've enhanced the mobile login journey to deliver a smoother sign-in experience. 11.22.0 09/11/2025 We are continuously improving the App, by fixing a number of bugs, and enhancing it with ability to manage which devices you want to bank with us on. 11.21.0 08/14/2025 We've improved login and email validation to enhance the App experience 11.20.0 07/21/2025 We've improved login and email validation to enhance the App experience 11.19.0 06/17/2025 We have introduced new messaging in the international payment journey to help customers better understand our updated refund policies and the risks of sending money abroad. 11.18.0 05/07/2025 FANs can now delete their payees via the Mobile App
We are continuously improving the app, including bug fixes and performance enhancements 11.17.0 03/24/2025 We are continuously improving the App and have fixed a number of bugs, and enhanced the app to with accessibility improvements for change address. 11.16.0 02/18/2025 We are continuously improving the app and have fixed a number of bugs and enhanced the app 11.15.0 01/27/2025 General enhancements and bug fixes 11.14.0 12/06/2024 We’ve introduced our change of address functionality to the mobile app, making it easier for users to manage their details
General enhancements and bug fixes 11.13.0 10/25/2024 Renew domain cert for Metro Bank Mobile App expiring 20th Oct – Pin the new keys in the app
App version update to 11.12.1 11.12.1 10/02/2024 General enhancements and bug fixes 11.12.0 09/11/2024